Apple Acknowledges MagSafe Stand Issue Scratching iPhone 17 & 16 Series
Apple has acknowledged an issue with MagSafe stands causing marks and scratches on the latest iPhone 17 series. The problem, affecting devices from various manufacturers like Satechi and Beats, has led Apple to take action.
The issue stems from material transfer from the MagSafe stands to the iPhone's back cover and camera area. Apple has confirmed this is not due to actual scratches. To address the problem, Apple Stores are exchanging old MagSafe stands for customers. Meanwhile, Apple employees are instructed to clean demo devices using a regular cleaning agent mixed with a salt substance. Customers can also remove minor scratches using a mixture of water and salt.
The iPhone 16 series is also impacted by this issue. Apple Stores are taking preventive measures to avoid spots and scratches on the iPhone 17 series display. Notably, MagSafe stands in Apple Stores have a metal ring that can cause scratches over time and may break.
Apple Stores are actively working to resolve the MagSafe stand issue affecting iPhone 17 and 16 series. Customers can expect exchanges for old stands and preventive measures in stores. Home remedies using water and salt can help remove minor scratches.
