Government provides approximately 400 digital services - Digital services available from the administration amount to approximately 400
In the heart of Germany, the city of Berlin continues to modernise its administrative services, with a growing number of digital offerings available to its residents and visitors. State Secretary for Digitalization and Administrative Modernization, Martina Klement, encourages everyone to check if their desired service is available online before visiting an office [1].
One of the latest additions to Berlin's digital service portfolio is the streamlined process for artists to apply for multi-month work grants online [2]. This new service, now accessible through the central service portal, is number 400 as of July 2025.
Car registration and re-registration are also available online, allowing residents to book appointments for registering new cars or changing owners of used cars at local registration offices [2]. While the full online registration process is mostly available to those with a Neuer Personalausweis (nPA) or electronic residence permit (eAT) with an online chip, foreigners may need to use third-party registration services for convenience [1][2][4].
Another service that has gone digital is the application for resident parking permits. Residents can now order parking permits digitally via the central service portal, simplifying access to regulated parking in Berlin [2].
Electronic residence registration, which accounts for approximately a quarter of all citizen office appointments, is another digital service provided by the Berlin administration [2][3]. The service portal continues to expand its offerings to reduce physical visits and increase administrative efficiency.
Digital public services in Berlin are available around the clock, offering convenience and flexibility to its residents and visitors. With over 400 digital services already available, Berlin's Public Services Administration continues to grow, making administrative tasks more accessible and efficient than ever before.
References: [1] Berlin.de. (2021). Digitalisierung und Verwaltungsmodernisierung. Retrieved from https://www.berlin.de/sen/digitalisierung/
[2] Berlin.de. (2021). Online-Anträge und -Dienste. Retrieved from https://www.berlin.de/online/
[3] Berlin.de. (2021). Serviceportal Berlin. Retrieved from https://serviceportal.berlin.de/
[4] Auto-Mobil International. (2021). Online-Zulassung in Berlin: Hier sind die Regeln. Retrieved from https://www.auto-motor-und-sport.de/berlin-online-zulassung-hier-sind-die-regeln-12196974/
In response to the city's digital transformation, the Community policy includes vocational training programs for residents to promote the use of technology in administrative services [1]. Moreover, vocational training is offered to equip individuals with the necessary skills to navigate and utilize the various digital services available in Berlin, such as online registration for car ownership, resident parking permits, and an expanding number of other administrative tasks [2].
As technology integration continues to streamline administrative processes, vocational training facilities in Berlin are working closely with the Public Services Administration to ensure residents have the tools needed to access and make the most of the growing array of digital offerings [3].
