Expansion of NUSO's EMEA footprint through the deployment of a comprehensive unified communications package
In a recent development, NUSO, a leading provider of business communication solutions, has rebranded its Italian subsidiary, Mida Solutions, to NUSO Italia Srl. This strategic move aims to broaden the company's offerings from solely providing communication tools to delivering a full-spectrum communication ecosystem.
NUSO Italia Srl has expanded its service portfolio to focus on four key areas: Unified Communications (UC), Contact Center Solutions, Compliance Recording, and a Comprehensive Communications Suite.
The Unified Communications (UC) offering integrates multiple communication tools (voice, video, messaging, presence) into a single platform, enabling seamless collaboration across devices and locations. It also boasts enhanced interoperability with existing IT infrastructures.
The Contact Center Solutions provide advanced omnichannel platforms, managing calls, emails, chat, social media interactions, and more from a unified interface. These solutions also offer intelligent routing and analytics to improve customer experience and operational efficiency, as well as integration with CRM and backend systems for personalized interactions and data-driven insights.
NUSO Italia's Compliance Recording solutions capture communications across voice, chat, and other channels, ensuring secure storage and retrieval systems that meet industry and regulatory compliance standards. These systems offer tools for auditing, quality assurance, and legal protection.
The Comprehensive Communications Suite offers an all-in-one platform that combines UC, contact center, compliance, and collaboration tools. This suite is cloud-based and hybrid-deployable for scalability and flexibility, with customizable solutions tailored to various industries and business sizes.
By rebranding to NUSO Italia Srl, the company has strengthened its presence in the EMEA region, enabling partners to deliver a broader, more competitive communications offering. NUSO Italia's expanded services in the region include Hosted Voice & SIP Trunking solutions, Contact Center as a Service (CCaaS), and a global carrier network.
NUSO is known for its resilient, redundant infrastructure and responsive support. The company maintains an ISO 27001:2022 certification, emphasizing its commitment to secure and reliable global communication services.
For media enquiries, please contact Serena Rigato at 39 049760185 or [email protected]. More information about NUSO can be found at www.nuso.cloud. The press release was issued by Business Wire.
With this rebranding, NUSO Italia Srl has solidified its position as a global provider of business communications and collaboration solutions, offering advanced Unified Communications and Collaboration (UC&C) solutions to small and midsize businesses without the complexity or cost of traditional enterprise-grade platforms.
- NUSO Italia Srl has expanded its service offerings to include Compliance Recording, ensuring their solutions meet industry and regulatory standards, offering tools for auditing, quality assurance, and legal protection.
- The Comprehensive Communications Suite, offered by NUSO Italia Srl, is cloud-based and hybrid-deployable, providing scalability and flexibility for various industries and business sizes.
- To strengthen its presence in the EMEA region, NUSO Italia Srl has added Hosted Voice & SIP Trunking solutions, Contact Center as a Service (CCaaS), and a global carrier network to its repertoire.
- NUSO Italia Srl maintains an ISO 27001:2022 certification, highlighting their commitment to offering secure and reliable global communication services, supported by a resilient and redundant infrastructure.
