Google Cloud honors TBC Bank with DORA Award for leading tech innovation

Georgia's TBC Bank recognized with Google Cloud's DORA Awards for excellence in key software development practices

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2025 September 1 . 7:19 PM

2 min read

Tech leader TBC Bank secures Google Cloud DORA Award recognition

Google Cloud honors TBC Bank with DORA Award for leading tech innovation

TBC Bank Wins DORA Awards 2021 for Loosely Coupled Teams

TBC Bank, a significant player in the Georgian banking sector, has been honoured with the prestigious DORA Awards 2021 in the 'Loosely Coupled Teams' category. The DORA Awards, a global benchmark for excellence in tech performance and delivery, recognise companies for their achievements in critical tech areas based on research into software delivery and operational performance.

Founded in 1992, TBC Bank is part of the London-listed TBC Bank Group. With operations extending beyond Georgia, TBC Bank also operates in Uzbekistan, where it runs one of the region's biggest digital banking systems with a user base of 21 million.

Bidzina Matsaberidze, TBC Bank's CIO, stated that their inclusion in the DORA Awards confirms the effectiveness of their approach and highlights their continued tech leadership. The win signifies TBC Bank's continued success and commitment to tech excellence.

The key factors contributing to TBC Bank's win include their dominant market position, effective team collaboration, and commitment to DevOps principles. TBC Bank's operations in Georgia account for almost 40% share in loans and deposits, supporting strong technological innovation.

The bank's ability to form teams that work independently yet collaborate effectively has been instrumental in avoiding bottlenecks caused by tight coupling. Emphasis on loose coupling in team design has enabled faster software delivery and operational performance.

Recognition by Google Cloud's DORA Awards, which assess organisations for software delivery performance backed by extensive research, further bolsters TBC Bank's standing.

TBC Bank's SDLC Governance Lead, Giga Shubitidze, states their transformation involved product-aligned teams, reduced inter-team dependencies, microservices adoption, automated CI/CD, and real-time monitoring. These measures have significantly reduced software delivery times from months to days, increasing the deployment frequency over 600%.

The DORA Awards ceremony emphasises the importance of team performance and technology achievements in the tech industry. TBC Bank's win in the 'Loosely Coupled Teams' category indicates their success in maintaining independent, high-performing teams that deploy, test, and change code or infrastructure independently without being hindered by dependencies on other departments or approvals. This structure aligns with DevOps best practices and showcases best-in-class team structure, technology infrastructure, and software architecture.

Thus, TBC’s success reflects a strategic focus on team autonomy, technological sophistication, and organisational agility enabling efficient software delivery. The bank's tech leadership is recognised not only in Georgia but also beyond its borders.