Introduced in Moscow and St. Petersburg: New taxi car reservation service available online
In a significant development, an innovative online car booking service for taxi drivers has been introduced in Moscow and St. Petersburg, exclusively available on Avito platform. This digital platform aims to revolutionize the market by streamlining the process of vehicle selection for drivers and personnel selection for taxi parks, potentially reshaping the market's dynamics.
Artem Egorenkov, the director of the "Taxi, Transport, and Logistics" category at the company, expressed his optimism about the service's potential impact, stating, "Online booking is changing the market dynamics. Taxi parks can now automate driver selection, and drivers gain access to verified offers without unnecessary communication."
Providing drivers with offers directly from taxi parks, detailed rental conditions, and hassle-free booking confirmation, the service aims to reduce the time and effort traditionally spent on in-person visits and phone calls. For taxi parks, the service offers a more efficient method of evaluating candidates, as it only receives applications from drivers willing to cooperate, thus reducing managerial workload.
The service also offers API integration, up-to-date vehicle data, and payment only for successfully matched drivers. Previously, drivers had to visit taxi park offices to clarify conditions and fill out forms. After testing, 76% of drivers found the new service convenient, and 70% gave the user experience the highest rating. The service can be accessed through the mobile app for iOS and Android devices, as well as the Avito web version. Taxi parks can connect to the service if they have their own ERP system.
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As the traditional taxi market faces increasing competition due to the convenience and digital interface offered by these platforms, service providers are compelled to improve their service quality and digital presence to remain competitive. The user-friendly booking apps have made it easier for passengers toselect their preferred ride, specifying pick-up times, flight numbers, and offering free cancellation, leading to improved customer satisfaction.
The introduction of these new services is expected to drive growth and innovation in the taxi market, with forecasts suggesting that the digital booking services will contribute positively to market expansion and financial growth in cities like Moscow and St. Petersburg.
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Finance and technology are essential aspects of this innovation, as the online car booking service for taxi drivers relies on API integration and advanced digital systems. This digital service in the transportation industry could potentially expand the market, leading to increased business opportunities and financial growth in cities like Moscow and St. Petersburg. The streamlined process and user-friendly interface of the platform can enhance the lifestyle of taxi personnel and drivers by saving time and effort, thus boosting overall efficiency in the business sector.
