New pay adjustments unveiled by True in response to widespread network disruption across the nation
True Corporation Plc is pulling out all the stops, offering a heartfelt apology and some sweet deals to its loyal customers who braved the network chaos on May 22, 2025. Let's dive into the deets!
When your favorite phone service provider faces a nationwide network outage and leaves you high and dry, you might expect them to slink away with their tails between their legs. But not True Corporation! Nope, they've turned lemons into lemonade, and we're here for it!
In a move that's as bold as it is generous, True Corporation is rolling out some fantastic compensation measures to make it up to you, their valued customers. Here's the lowdown:
Prepaid Customers: Get ready to spice up your thirst for data and calls! From June 15, 2025, you'll score a whopping 10GB of free data and a cool 100 minutes of free calls for three whole days. And the best part? No need to activate anything – it's all automatic!
Postpaid Customers: The service fee discount wave is headed your way! Be on the lookout for a shiny 1-day service fee discount in your next billing cycle.
True Corporation ain't just throwing around empty promises here, folks. As a company, they're all about putting customers first and making sure their network performs like a champ. But when even champs have off days, it's good to know they've got your back!
Remember, this little gift is their way of saying "thanks" for sticking with them during this challenging situation, and for trusting them to keep your communications flowing smoothly. So, let's raise a glass (or ten) to True Corporation for owning up, apologizing, and making it right!
P.S. The National Broadcasting and Telecommunications Commission (NBTC) must've liked what they saw, too! After initially slamming True Corporation's compensation plan as inadequate, they've given True a pass on this one. Looks like they've earned themselves a reprieve!
Stay tuned – we'll keep you posted on any further developments related to True Corporation and their network performance!
Related
- True Corporation faces major trust test after nationwide network outage
- NBTC orders True to revise compensation after mobile and internet outage
- True apologizes for internet downtime
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- True Corporation
- nbtc
- Compensation
- mobile phone
- Internet
- outage
- Network
- Breaking News
In the aftermath of True Corporation's network outage, they've demonstrated a commendable commitment to their customers by offering free data and calls as compensation. This gesture, along with their swift response to NBTC's initial criticism, hints at their dedication to regaining public trust and maintaining their reputation as a customer-centric business in the face of technology-related challenges.
