Unusual Mac mini problem triggers Apple into intervention
Take a Peek: Apple's Global Repair Program for Certain M2 Mac minis
Take a look, Mac fanatics! If you've got your hands on an M2 Mac mini, you might want to give it a quick once-over. Apple has launched a global repair program for these sweet babies due to a pesky power issue.
This affecting problem was first spotted by tech savvy folks at MacRumors and confirmed by the tech giant in a notice on its website. Apple revealed that Mac mini (2023) units sporting the M2 chip manufactured between June 16 and November 23, 2024, might stop powering up, and they're on a mission to sort it out.
But shhh, the apple-police won't tell us the root cause of this mysterious power failure. They just said that it's a teensy percentage of Mac minis that are affected, and no one's talking details yet. We've reached out to Apple for an answer, so stay tuned for updates!
If you've got an M2 Mac mini and it's dropped off the map, no worries! Apple or an Apple Authorized Service Provider will step in and fix it for free. This program covers your Mac mini for a whopping three years after the first sale date. And if you've moved countries with your Mac mini, Apple may limit the repair to your country of origin. Just contact them for more details.
Check Yo' Self Before You wreck yo' self
Got an M2 Mac mini? Here's what you should do:
- Find your computer's serial number. You'll find it on the underside or the packaging. If your Mac mini turns the lights on, you can also find it by clicking the Apple icon at the top left, then selecting About This Mac.
- Enter your Mac mini's serial number on the service program page to see if it's eligible for the repair program.
- If your sweet baby needs some love, you'll be asked to choose between getting serviced at an Apple Authorized Retailer or an Apple retail store.
While Apple skipped the M3 Mac mini launch and brought us the M4 Mac mini in November 2024, the updated model's smaller footprint and increased power has garnered Digital Trends' thumbs-up, especially in its Pro version. Now, go on, take a peek!
If these details apply to your M2 Mac mini, follow these steps: Enter your serial number on the service program page, and if your Mac mini is eligible, get it repaired, free of charge. Happy computing!
[Enrichment Insights]:
- Your M2 Mac mini might be affected by the global repair program, especially if it was manufactured between June 16, 2024, and November 23, 2024.
- Apple has identified a hardware issue causing a very small percentage of these Mac minis to not power on.
- To check if your Mac mini is eligible, visit the official Mac mini Service Program page and enter your Mac mini’s serial number in the designated eligibility checker.
- The free repair service is available for up to three years from the original retail sale date.
- Any unrelated damage might require fixing at your cost, and repairs might be region-limited to the country or region where you originally purchased the device.
- Backup your data beforehand, as the repair process can take a few days. You can access your data via iCloud during this time.
- If your M2 Mac mini was manufactured between June 16, 2024, and November 23, 2024, it might be part of Apple's global repair program due to a power issue.
- To check if your M2 Mac mini is eligible for the free repair service, visit the official Mac mini Service Program page and enter your Mac mini’s serial number in the designated eligibility checker.
