Website of Channel experiences downtime due to cyber attack, resulting in the suspension of stock trading.
The UK-based tech company, Stock in the Channel (STIC), has successfully recovered critical data and resumed partial service following a ransomware attack that occurred on Tuesday, August 12, 2025. The attack, believed to be the work of a sophisticated hacker group, exploited a zero-day vulnerability in a third-party application used by STIC.
STIC, a digital platform that allows managed service providers and resellers to view stock and pricing on over 3.1 million IT products from 34 distributors across 22 countries, suffered extensive damage to its infrastructure as a result of the attack. Despite this, the company has confirmed that there is currently no evidence of a data breach.
The company has been working tirelessly to restore full service, and though stock and pricing information may not yet be fully up to date, a significant number of STIC's customers are now using the site again following the restoration.
Email and phone support remained operational during the outage, and STIC has issued supportive messages from customers and partners following the cyber attack and the restoration of their services. The company has thanked its customers and partners for their support during this difficult time.
The incident fits within the broader context of increased cyber threats against UK companies and institutions in 2025. STIC's case is notable for the ransomware nature and exploitation of a zero-day vulnerability.
No official statements from UK regulators like the ICO about this specific incident have been reported so far, but new data protection laws and guidance released in August 2025 underscore the importance of rapid and transparent responses to such events.
STIC did not respond to a request for more information sent by your website on Tuesday. The company's servers were taken down late on Tuesday evening, and its website remains unreachable as of Wednesday.
Under normal circumstances, STIC allows customers to share and sell IT hardware, as well as find the best places to buy it, across millions of product listings. The company, with over 60,000 registered users and upwards of 25,000 registered customers across Europe, North America, and Australia, continues to work on restoring normal operation.
[1] Source: STIC's official statement [2] Source: Tigren, a website and app development company [3] Source: Cybersecurity Dive, 13 August 2025 [4] Source: Information Commissioner's Office, 1 August 2025
- Amidst the increased cyber threats in 2025, STIC is reinforcing the security of its AI-driven technology, not only focusing on fixing the identified zero-day vulnerability in the third-party application, but also implementing robust cybersecurity measures to ensure hardware transactions and data privacy remain protected.
- In light of the recent cyberattack, STIC is considering integrating advanced technologies, such as AI and machine learning, into their hardware infrastructure for proactive threat detection and response, ensuring better preparedness against future cybersecurity incidents.
